Privacy Policy

Overview

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party providers)
  • IP address and browser data
  • Order history and preferences

We only collect information necessary to process orders and improve your experience.

How We Use Your Information

Your information may be used to:

  • Process and fulfil orders
  • Provide customer support
  • Send order updates and confirmations
  • Improve website performance and user experience
  • Prevent fraud and enhance security
  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

Payment Security

All payments are processed through secure third-party payment gateways. We do not store full credit or debit card details on our servers.

Cookies

Our website uses cookies to:

  • Improve site functionality
  • Analyse website traffic
  • Enhance user experience
  • Remember user preferences

You can disable cookies through your browser settings, but some site features may not function properly.

Data Protection (UK GDPR Compliance)

We comply with the UK General Data Protection Regulation (UK GDPR). You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Request a copy of your data

To exercise these rights, please contact us using the details below.

Data Retention

We retain your personal data only as long as necessary for:

  • Order processing
  • Legal and tax requirements
  • Customer service support

After this period, your data is securely deleted.

Third-Party Services

We may use third-party services for:

  • Payment processing
  • Shipping and delivery
  • Website analytics
  • Marketing tools

These providers only access data required to perform their services.

Age Restriction

Our website and products are intended for adults only (18+). We do not knowingly collect data from minors.

Security

We take appropriate security measures to protect your personal information from loss, misuse, or unauthorised access.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us through our website contact form or support email.